If you live in the US, you most certainly have a local Dollar General store nearby, which you probably visit to get the products and goods you need at the best price. Now, you have the opportunity to enter the DGCustomerFirst sweepstakes and win a $100 gift card for giving your honest opinion about your shopping experience and your views on the quality, availability and the price of the products, the service provided, the employees, the cleanliness and other features which you like or dislike in your local Dollar General store.
The management of the giant American store chain has a mission to provide its customers with affordable and hassle-free shopping and to serve its employees by providing them with training and reliable jobs, as well as helping the communities via different educational and other charitable programs.
In order to be able to continuously increase the customer satisfaction, Dollar General has been running an online customer satisfaction survey at https://www.dgcustomerfirst.com for a while.
The online survey is available for all customers or people interested in giving their opinion about the Dollar General stores and the shopping experience. The prizes awarded vary in the different time periods, and in some cases, each participant in the online survey receives a promo code with a 3$ coupon for the next time they shop at one of the stores.
Now, everybody who takes the time to fill out the online customer satisfaction questionnaire gets a chance to become one of the 10 people awarded a weekly $100 prize in the form of a gift card which you can use at any Dollar General store.
The survey is open to both people who have made a recent purchase at one of the 14,000 US stores, or for others who simply want to be heard or participate in the sweepstakes.
You too can enter the sweepstakes offered for filling out the online survey here https://www.dgcustomerfirst.com and become one of the lucky winners of the weekly prize of $100!
More about Dollar General
The store chain was established back in 1939 with a purpose of serving others. Today, almost 80 years later, and with more than 14,000 stores in 44 states, the company is still striving to help others – including its customers, employees and the local communities.
Dollar General focuses on offering its customers affordable quality goods and making the shopping experience as simple and as hassle-free as possible.
Dollar General offers all of the most popular brands, as well as a number of its own brands in all of its stores.
The idea is to perfectly arrange each store with all the merchandise which the people want and need and to make it as affordable and as easy as possible for the customers to find and buy whatever they are shopping for. The Dollar General store chain is proud to call itself “America’s neighborhood general store.” You can find hundreds of products listed at every day low prices at each Dollar General store.
In order to constantly improve its product line, and be able to meet the expectations and demands of its customers, the Dollar General management relies pretty heavily on the feedback from its customers.
The https://www.dgcustomerfirst.com survey is one of forms of gathering feedback from the customers which the store chain relies on the most, which is why it is ready to provide incentives to all people who are willing to spend a few minutes of their time and provide the company with the much-wanted feedback it needs for improving the customer experience.
About the DGCustomerFirst survey
DGCustomerFirst is an online survey which consists of a number of simple questions regarding the level of customer satisfaction, the most recent shopping experience, the friendliness and efficiency of the employees, the products offered, the prices, the deals, the cleanliness of the facilities and other questions pertinent to Dollar General.
You will need to sign up via a survey code from your latest receipt from any one of the Dollar General stores, and fill in some details such as the store number, the time and date of the receipt, so make sure you keep that receipt handy next time you visit one of the stores of the grocery chain giant.
The survey is also open to people who have not made a purchase as well, but they need to enter the sweepstakes via mail-in, which we will explain later.
The sweepstakes are set in weekly periods, and each participant has the right to enter once per week only in order to be eligible for one of the 10 $100 gift cards given out every week.
The online survey is a much easier way to enter the sweepstakes since it takes only a few minutes, and all you need is a recent receipt and a computer or internet-enabled device to fill out the required information and answer the few simple questions at https://www.dgcustomerfirst.com.
What do you need to enter the DGCustomerFirst weekly $100 sweepstakes
In order to receive an entry code for the sweepstakes, you must complete the DGCustomerFirst online survey. It will take less than 5 minutes of your time, but just in case in order to save you the hassle and the time, here are some tips on getting ready for the survey:
- You need a recent Dollar General receipt with a unique survey code
You can find the 15 digit code at the bottom of the receipt. So get that receipt out and keep it handy in order to save time for filling in the shopping details. These include the store number (with a 0 in front) and the time of the receipt.
- An internet connected computer or device
You can use your computer, your smartphone or any other internet connected device which has an internet browser to go to the website of the online survey at https://www.dgcustomerfirst.com.
It is easier to fill out the survey on a computer or laptop, so if you are not so tech savvy use one of these options instead of a smaller mobile device.
Once you go to the DGCustomerFirst website, you are set to go.
- A basic knowledge of English or Spanish languages
The default language of the sweepstakes survey is English, but you have an option to choose Spanish if you prefer. Choose your language and get going. Keep in mind that the English and Spanish words used are quite basic, and the questions are not complicated, so don’t worry about messing up if you are not too fluent in any of these languages.
- Make sure that you are eligible for the reward
You have to be at least 18 years old and a resident of the US or the District of Columbia to be eligible for the sweepstakes prize. Also, you cannot participate if you are an employee of the Sponsor, or an immediate family member of an employee of the company, affiliate, or other related third parties.
How to enter the sweepstakes at DGCustomerFirst- a step by step guide
- Open the internet browser of your choice and enter https://www.dgcustomerfirst.com in the address bar.
- If you prefer English, go ahead and start filling out the empty fields, if you want to switch to Spanish, press the Spanish language button and wait for the survey to reload in the language of your choice.
- Enter the store number with a 0 (zero) in front, and the time printed out on the receipt.
- Enter the 15 digit unique code which is printed on the bottom of your receipt.
- After the code is accepted click start.
- Go ahead and answer all questions in the survey by picking the answer from those offered.
- You need to answer every single question in order to complete the survey. You can expect questions in regard to your level of satisfaction or dissatisfaction with the stores, the employees, the products, the ease of locating the products you need, the service, the facilities, the cleanliness, the prices and other related questions.
- In the end, you will be taken to a final page where you will be asked to enter your full name, a valid phone number, and an e-mail address.
- You will receive an entry number in the applicable entry period based on the date. One entry period is one week. You are eligible for one entry per entry period.
How to participate in the sweepstakes without a purchase
You can receive an entry to the $100 gift card DGCustomerFirst sweepstakes even without making a purchase and without a receipt.
Here is what you need to do:
Handwrite your full name, a valid street address, your e-mail address, the city, state, ZIP code and phone number, as well as your date of birth in an MM/DD/YYYY format on a 3 ½ x 5-inch card and mail it to:
Dollar General Survey Sweepstakes
P.O. Box 251328
West Bloomfield, MI 4832
Mail it with sufficient postage, without an envelope and with a legible return address in order to receive an entry to the draw for the entry period.
Random drawings are performed by an Administrator, who will pick 10 entries received during the entry period.
Each winner will receive a $100 gift card for shopping at any Dollar General store.
400 prizes of $100 will be given during the sweepstakes, 10 per each period.
In other cases, the company may choose to award each participant in the survey with a coupon code which can be used for the next purchase at one of the stores. Print out the coupon code or write it down on the receipt and use it to get your refund next time you go shopping at a DG store.
To find out what the current prizes and rules of the sweepstakes are, go to: https://www.dgcustomerfirst.com/PContent.aspx?Page=Rules&c=201005
The list of winners of the sweepstakes is published at https://www.dgcustomerfirst.com/PContent.aspx?Page=Winners&c=201005
For better chances of becoming one of the lucky winners, you can register and fill out the online survey sweepstakes every week, or several times a month!
What if you are a winner?
According to the sweepstake rules, the winners will be notified either via phone or e-mail and need to submit a street address within 3 days of the notification. You can expect to receive your gift card mailed-in to the address provided in the next 6 to 8 weeks. The prize is not transferable.
What are the objectives of the DGCustomerFirst survey and sweepstakes
The management of the Dollar General wants to receive as much honest and objective customer feedback as possible, in order to find ways to improve the service and products offered, as well as make shopping at any of the DG stores even easier and without hassle than it currently is.
Also, you can help the management to decide whether to add new products or brands and whether there is a need for correcting and lowering the prices of certain products and goods.
You can also help the company resolve any ongoing problems or issues with a specific store if you have complaints or suggestions for improvement.
Overall, you will be helping the company grow and become even more successful among the strong competition, and at the same time, you will be helping yourself by ensuring that you will be even more satisfied with your Dollar General shopping experience in the future too.
Plus, don’t forget the opportunity to become one of the lucky weekly winners if you take part in the DGCustomerFirst sweepstakes!
How to contact Dollar General
If you need to contact the company in another manner to address a particular problem, complaint or give a suggestion or other feedback, there are various ways to do so.
If you can’t find a solution to your problem or the answer to your queries in the FAQ’s you can go ahead and contact the customer care service in one of the following ways:
Via the contact form at the official website here. You will need to fill out your name, phone, e-mail, address and other details before sending your message to the customer care.
If you prefer to contact the company via its official social media pages and profiles, here is where to find them:
Facebook – http://facebook.com/DollarGeneral
Twitter – http://www.twitter.com/DollarGeneral
Instagram – https://www.instagram.com/dollargeneral/?hl=en
Pinterest – http://pinterest.com/mydollargeneral
If you need to contact a specific store, use the useful store locator function on the official website and you will get the contact info you need.
For those of you who prefer calling the customer support, you should use the General customer service number 1 877 463 1553.
For additional coupons from Dollar General
Meanwhile, while you are waiting for the next draw of sweepstake winners, you can get some additional coupons for shopping at DG from the website by signing up for digital coupons here.
You can also subscribe for receiving DG coupons via text message by texting SIGNUP to 34898 and you will receive 12 messages with pertinent coupons per month in accordance with the following rules. You will get alerts for new deals, instantly redeemable coupons and first notifications about in-store promotions and deals if you sign up for the service.
So, why not try out for a $100 gift card for shopping at Dollar General, or for a coupon code for a discount for the next time you visit one of the DG stores? As you can see, signing up for the sweepstakes is very quick and easy.
You will just need to keep the receipt from your last shopping trip to Dollar General and follow the few easy steps described in this article to answer several customer care questions, and provide your honest feedback about your shopping experience at http://dgcustomerfirst.com , or you can mail in a card with your name, address, phone, birthdate, and e-mail to opt for an entry in the sweepstakes instead.
The online survey is very simple and easy to fill in, and in just a matter of a couple of minutes, you will be able to enter the competition for one of the ten $100 prizes given out each week.
Who knows – you can be the lucky next winner, and will get to spend the prize pretty soon at a DG store of your choice!
Plus, you will be helping improve the service and will make your trips to the local DG store even more enjoyable and money-saving too, by giving your feedback, recommendations or reporting any problems.
Go ahead to the online survey webpage now – and keep your fingers crossed that you will be one of the lucky winners this week!
If not, you can try again next week, so don’t worry!